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Unique Handcrafted Mineral Cosmetic & Natural Skin Care
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Customer Service Information
Why We Never Test On
Animals


Here at Cory Cosmetics our goal is to provide you with the best customer service possible. For general purposes, we have provided some information to the most common issues brought to our attention .. You can access the information by using the menu on the left side of this screen or simply scroll down to review all of it .. If you need additional information, please don't hesitate to contact us ..

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Cory Cosmetics is located in beautiful Heber Springs,  Arkansas .. Home of Little Red River and Greers Ferry Lake ..
Cory Cosmetics is a online ** website ** based,  woman owned business, operated solely by it's owner and crafter .. Cory Timmermans ..
Contact Information:  At this time the only way to contact Cory is via email. Cory Cosmetics is operated out of it's owner home .. A customer service phone number is not available at this time and her home address is excluded from public display for her privacy and protection .. If you need to contact Cory about a mailing address you may do so by emailing Cory (see below). Please be sure to note in your email the reason you need the address, and please include your full name, physical address, city, state and zip code .. Address requests received without the required information will deleted and left unanswered .. It's only fair right? You want her info .. she wants your info! Please use the following email links to contact Cory .. ** Please note that sometimes it may take up to 48 or more hours to get an answer from a email .. Please be assured that your emails are not being ignored .. As stated above .. Cory Cosmetics is a solo operation .. Cory performs every function required to operate this business single handedly .. from, creation of product to webmaster .. including everything else in the middle .. So please be patient while waiting for a response .. To cut your response time down .. Cory has created certain email address for certain issues .. if you want your email answered most efficiently .. please use the specified email address to send your inquire ...
  • For Customer Service Issues Other Than Order Statuses  ** Click Here **
  • For Status of Current Orders ** Click Here **  (please include date of order, payment method, if applicable .. your transaction number, full name and address on the order)
  • For Address Request (see statement above please)  ** Click Here **
  • Please continue to scroll down and review the remainder of content provided to you on this website .. there are additional email address within the appropriate subject ..
  • To contact Cory for reasons that you can not find resolve here on the website ** Click Here **
Our Business Hours:  Monday Through Thursday 10 AM to 6 PM CST  ** please note that Cory observes all legal holidays and absolutely does not work on weekends .. weekends are Cory's time to spend with her family and to rest and relax her body, mind and soul .. self preservation is imperative to Cory's physical and mental health .. with out it .. she can't do her job! **
Ordering and Processing Info: Orders are processed in the order they are received .. All full sized order are normally filled and shipped with in 5 to 7 business days. Sample orders could take up to 15 business days. We do not limit the number of samples you can order .. so please feel free to order as many as you like .. we have streamlined our sample filling and stock procedures to accommodate large sample orders, so please order away! It is an honor to have you sample our products and hope that you enjoy each and everyone of them.
Payment Options: Cory Cosmetics utilizes secure shopping options with use of the Pay Pal Shopping Cart System .. We accept all forms of electronic payments via pay pal. If you wish to mail in a payment please read the Contact Information statement above or utilize our mail in forms by  ** Clicking Here **

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Shipping Rates:   Domestic and International Rates and Information  ** Click Here **
Return Policy: Cory Cosmetics does not accept returns of any products at this time .. so please make an educated decisions when choosing products. Please be sure to read as much information on the product as possible .. While we make every effort to research and develop our line of natural products .. we understand that it isn't for everyone .. the responsibility of knowing what you can tolerate is up to you. We offer very reasonably priced samples of our loose mineral cosmetics .. so please utilize this offer .. Samples of everything else we offer are not offered in samples sizes at this time ... future offering is a possibility.
Damaged Goods, Order Mistakes or Missing Items: If your order is damaged or incorrect .. please contact us at once with the nature of your issue. Please be sure to reference your transaction number you received when you placed the order . We will do what ever it takes to correct the damage or correction of your order. You will receive an email with instructions on what we need you to do to remedy the situation ..
Please contact us by using this link ..  *** Click Here ***
Terms and Conditions of Sales: To view our legal policies ..  *** Click Here ***
Privacy Policy: To view our privacy policy ...   ** CLICK HERE **
Sales Tax:
Wholesale Info: Cory Cosmetics products are offered exclusively through www.corycosmetics.com. We do not offer wholesale or bulk products at this time.
TO READ MORE ABOUT PAY PAL and THE SECURITY OF OUR ELECTRONIC TRANSACTIONS CLICK ON THE LINK BELOW !
PAY PAL SECURITY POLICY
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Content contained in this site is provided for informational purposes only, any duplication is prohibited.
Customer reviews are provided for informational purposes and reflect the individual reviewer's results and experiences only
and are not verified or endorsed by Cory Cosmetics.